Improving new starter turnover: case study

NHS Employers

East-Kent-Starter-Turnover

Source: NHS Employers

This case study outlines how East Kent Hospitals University NHS Foundation Trust worked to improve experiences of staff in their first year of employment at the trust. The trust improved the overall on-boarding experience including starting induction before day one in the role and introducing an online portal for new starters, along with the benefits and the challenges of doing so. This work has resulted in an improvement in new starter turnover of nearly 20 per cent.

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