Royal College of General Practice | January 2020 | Long waiting times for GP appointments are unacceptable, says RCGP. College calls on Government to prioritise general practice which has been ‘running on empty for too long’
Responding to a feature that ran in The Sunday Times (in last Sunday’s edition, 5 January 2019), Professor Martin Marshall, Chair of the Royal College of GPs, said: “It is totally unacceptable to expect patients to wait weeks for a GP appointment. Patients -and GPs – deserve better.
“However, the situation in which we find ourselves has not happened overnight, and the College has been sounding the alarm bells for many years.
Over 1m patients are seen in general practice every day, and GPs are doing their best but the service cannot keep stretching. There are limits beyond which GPs can no longer guarantee safe care to patients and the potential for error or misdiagnosis increases.
“There is also the risk that long waiting times for a GP appointment will deter some patients from seeing a GP at all, which could mean they seek help at a much later stage when the problem is much more serious.
“Pressure of workload is taking its toll on the health and wellbeing of GPs themselves. For too many, the job has become untenable, with the result that they are burning out and leaving the profession before their time.
“It is extremely encouraging that we have more GPs in training than ever before, but it takes a long time to qualify and we need urgent action to retain existing GPs and ensure they are supported to remain in the profession and that the job of a frontline GP becomes ‘do-able’ again.” (Source: RCGP)
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