Get more out of your staff

NHS Employers has produced a new toolkit to encourage NHS managers to adopt better performance management practices.

The People Performance Management toolkit provides practical support and aims to increase managers’ knowledge and give them confidence to deal with some of the key performance management challenges such as how to manage underperforming staff, review performance and give constructive feedback.

Manchester Triage System improves patient flow in A&E

Triage systems in hospital emergency departments aim to predict the severity of the issue to help better organise patient flow. The Manchester Triage System is one strategy for classifying people’s risk level. Reviewers from Brazil examined the efficacy of this approach. Three bibliographic databases were searched for studies published between 2002 and 2013. Twenty-two studies were included. The Manchester Triage System was found to be effective for use in children, adults, people with coronary syndromes and people with acute pulmonary embolism. It was able to predict emergency department admission and death in the short term.


Azeredo TR, Guedes HM, Rebelo de Almeida RA, Chianca TC, Martins JC. Efficacy of the Manchester Triage System: a systematic review. International Emergency Nursing. 2015 Apr;23(2):47-52

Using survey data to inform health and wellbeing strategy

NHS Employers has published a case study detailing how a staff survey by Camden and Islington NHS Foundation Trust was used to inform a health and wellbeing strategy for staff. The survey results revealed that the trust had low scores in relation to staff wellbeing, work-related stress being a key issue. The trust wanted to put together a new employee health and wellbeing strategy, focusing on improving staff physical and mental wellbeing through a collective effort with other departments including Human Resources, occupational health, nursing directorates, communications and the unions. This strategy would inform the health and wellbeing programme, which included a range of accessible and affordable ways for staff to lead a healthier lifestyle but also achieve a better work life balance.

Monitor’s business plan for 2015/16

Monitor has published its business plan for 2015/16 which focuses on its role in helping the NHS address its two main priorities – short-term operational improvement and longer-term sustainability. Monitor’s business plan for 2015/16 explains what it plans to do over the next 12 months to make the health sector work better for patients. Recognising that Monitor’s own role may be affected by the policies of an incoming government to be elected early in the first quarter of the plan year, the plan focuses in particular on the actions to be taken during this first quarter.

Health Profiles update

Public Health England has made a quarterly update to its Health Profiles. This update contains recent data for the following nine indicators: long term unemployment; under 18 conceptions; hospital stays for self-harm; hip fractures in people aged 65 and over; infant mortality; GCSE achieved (5A*-C inc. English & Maths); incidence of malignant melanoma; prevalence of opiate and/or crack use; and Incidence of TB.