Nine in 10 GPs rated good or outstanding following CQC inspection

Care Quality Commission (CQC) report finds that at the end of its first inspection programme of general practices 4% were rated ‘outstanding’, 86% were ‘good’, 8% were ‘requires improvement’ and 2% were ‘inadequate’.

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Image source: http://www.cqc.org.uk

The state of care in general practice 2014 to 2017 presents findings from CQCs  programme of inspections of GP practices. This detailed analysis of the quality and safety of general medical practice in England has found that nearly 90% of general practices in England have been rated as ‘good’, making this the highest performing sector CQC regulates.

Full document: The state of care in general practice 2014 to 2017

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Specialist mental health care in England

The state of care in mental health services 2014 to 2017| Care Quality Commission (CQC) 

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Image source: http://www.cqc.org.uk

This report describes how CQC inspectors found that the majority of services are caring and compassionate towards their patients. However, the report also identifies several areas of concern: difficulties around accessing services, physical environments not designed to keep people safe, care that is over-restrictive and institutional in nature, and poor recording and sharing of information that undermines the efforts of staff to work together to make sure that people get the right care at the right time.

Full report: The state of care in mental health services 2014 to 2017

Additional links: CQC press release | NHS Confederation

The state of adult social care services 2014 to 2017

The state of adult social care services 2014 to 2017 presents findings from the Care Quality Commission’s comprehensive programme of adult social care inspections.

The CQC has published its The state of adult social care services 2014 to 2017 report, which is the first time that such focused analysis on a national scale has been possible following the formal introduction of the CQC’s new regulatory regime for adult social care in 2014.

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Image source: http://www.cqc.org.uk

The report found that more than three-quarters of adult social care services were currently rated as ‘good’ (77%) and 2% were currently rated as ‘outstanding’.

However, there was considerable variation with nearly a fifth (19%) of services being rated as ‘requires improvement’ and 2% as ‘inadequate’ on ensuring residents are safe.

Age UK says these figures reveal a ‘Russian roulette’ for care and has urged the Government to make a much greater investment into care services.

The full report can be downloaded here

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Driving improvement: case studies from eight NHS trusts

Reviewing the culture of NHS trusts and addressing disconnects between clinicians and managers within the organisation is key to improving care, a new CQC report has revealed. | Care Quality Commission | via National Health Executive

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The CQC has published ‘Driving improvement: case studies from eight NHS trusts’.

The document examines how a number of different trusts improved care and subsequently their CQC rating by making simple changes to how services were run.

During its study, the inspectorate found that engaging with staff and allowing for open and honest conversations was vital to making improvements to care delivery.

The CQC also discovered that successful trusts tended to make their chief executives and senior staff more visible by having them spend more time on the ‘shop floor’ – meeting staff and setting up regular channels of communication. The report also highlights the increasing challenges faced by trusts.

Read more at National Health Executive

Full report: ‘Driving improvement: case studies from eight NHS trusts’.

CQC seeking views on their next phase of regulation

The CQC is consulting on a further set of proposals which will help shape the next phase of regulation of health and social care in England.

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For the next eight weeks, anyone with an interest is encouraged to have their say.

The proposals include:

  • Changes to the regulation of primary medical services such as GPs and dentists and adult social care services such as care homes and home-care services.
  • This includes the frequency and intensity of inspections and how the CQC monitor, provide and gather intelligence.
  • Improvements to the structure of registration and the definition of ‘registered providers’.
  • Further information on how the CQC will monitor, inspect and rate new models of care and large or complex providers.

Take part in the new consultation

CQC Adult inpatient survey 2016

Read the results of the latest analysis, which looks at the experiences of adult patients in hospital | CQC

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The results of the 2016 inpatient survey indicate that there have been small, but statistically significant improvements in a number of questions, compared with results dating back to the 2006, 2011 and 2015 surveys. This includes patients’ perceptions of:

  • the quality of communication between medical professionals (doctors and nurses) and patients
  • the standards of hospital cleanliness
  • quality of food

However, the results also indicate that the results of some questions have been less positive. This includes patients’ perceptions of:

  • being involved in decisions about their care and treatment
  • information sharing when leaving hospital
  • waiting times
  • support after leaving hospital

The full overview is available here

Impact of care quality commission

The Care Quality Commission has published Review of CQC’s impact on quality and improvement in health and social care

This report considers what the CQC knows about how effective it has been so far.  The focus for this report is on the CQC’s main activities of registering, monitoring, inspecting and rating care services, enforcing against regulations and using their independent voice.