COVID-19: infection prevention and control

Guidance on infection prevention and control for COVID-19 | Public Health England

This guidance outlines the infection prevention and control advice for health and social care providers involved in receiving, assessing and caring for patients who are a possible or confirmed case of COVID-19. It should be used in conjunction with local policies.

On 2 April 2020, the main changes to previous guidance are:

  • enhanced PPE recommendations for a wide range of health and social care contexts
  • inclusion of individual and organisational risk assessment at local level to inform PPE use
  • recommendation of single sessional (extended) use of some PPE items
  • re-usable PPE can be used. Advice on suitable decontamination arrangements should be obtained from the manufacturer, supplier or local infection control
  • guidance for when case status is unknown and SARS-CoV-2 is circulating at high levels
  • recommendation on patient use of facemasks

Full detail at Public Health England

COVID-19: guidance for first responders

Public Health England | March 2020 |March 2020 | COVID-19: guidance for first responders

Public Health England  have published advice for first responders (as defined by the Civil Contingencies Act) and others who may have close contact with symptomatic people who may have COVID-19.

First responders include those, defined as professionals and members of voluntary organisations, who as part of their normal roles, provide immediate assistance to a symptomatic person until further medical assistance arrives.

Guidance for first responders and others in close contact with symptomatic people with potential COVID-19

COVID-19 guidance for NHS workforce leaders

NHS Employers | March 2020 | COVID-19 guidance for NHS workforce leaders

NHS Employers along with various partners have collated the latest workforce advice into one central resource for workforce leaders in the NHS. COVID-19 guidance for NHS workforce leaders is designed to apply to all NHS organisations in England.

To help human resource directors and workforce leaders across the health system with plans to respond to COVID-19, the resources NHS Employers and others  have collated deal with the workforce issues that are likely to arise during the current pandemic. This guidance is intended as an additional resource to supplement local or organisational plans and to help leaders to deliver them.

Health and social care will come under significant pressure during the pandemic and will face very high demands for both admission of emergency cases for treatment, including critical care, and access to primary care services.

This guidance will help employers protect and support their workforce, use their workforce in the most effective way and enable them to recruit additional support as quickly as possible from returning staff, volunteers and students in training (Source: NHS Employers et al).

COVID-19 communicating with staff

Communicating with staff

Helpful information on how to communicate with your staff around COVID-19

Bringing staff back

Read the latest advice on bringing recently retired staff back into your workforce to help manage COVID-19.

COVID-19 sources of external staffing

Increasing workforce supply

Information on how to manage sources of external staffing to help your organisation manage COVID-19

COVID-19 collaborative working

Enabling staff movement

Learn more about the actions being taken due to COVID-19 to enable staff movement across the service.

COVID-19 DBS checks and registration


Read key information about organisational preparedness plans including indemnity and litigation and DBS.

COVID-19 training


Access HEE’s e-learning platform to complete statutory and mandatory training for individuals returning to practice or moving work areas.

COVID-19 partnership working and facilities time

Partnership working and facilities time

Read about the importance of partnership working during this time of pressure on the NHS.

COVID-19 health, safety and wellbeing

Health, safety and wellbeing

Access guidance for supporting the physical and mental wellbeing of your staff.

Coronavirus guidance for employees, employers and businesses

Coronavirus (COVID-19) guidance for employees, employers and businesses |
Department for Business, Energy & Industrial Strategy, Department of Health and Social Care, and Public Health England

This guidance is intended to assist employers and businesses in providing advice to staff regarding COVID-19.  It covers how to help prevent spread of respiratory infections including COVID-19; what to do if someone with suspected or confirmed COVID-19 has been in a workplace setting; what advice to give to individuals who have travelled to specific areas; and advice for the certification of absence from work.

Evaluating digital health products

Resources to help anyone developing or running a digital health product to conduct an evaluation | Public Health England


Digital health products can take different forms – for example, a service, campaign or other intervention. They might be provided through an app or website.

These resources can help with evaluations for all digital health products. They aim to help demonstrate what impact a product has and how the costs compare to the benefits. They can provide information about how to make services better, including what works and what doesn’t. They can also help demonstrate the value of a product to commissioners.

These resources will help you to evaluate digital health products or services. Follow them in order for an overview of the whole evaluation process.

Choose Psychiatry: Guidance for medical schools

Royal College of Psychiatrists | September 2019  | Choose Psychiatry: Guidance for medical schools

The Royal College of Psychiatrists has explored the factors that make an impact on medical students’ views and experiences of psychiatry while at medical school. They have now published guidance- Choose Psychiatry: Guidance for medical schools to provide medical schools with advice on how to enhance medical students’ experience of psychiatry. 


The report identifies four key areas for action:

  1.  Excellence in teaching
  2. Quality placements
  3. Leadership from psychiatrists in undergraduate education
  4. Enrichment activities (Source: RCP)

Read the full news release from the RCP 

Choose Psychiatry: Guidance for medical schools

In the news:

OnMedica New guidance hopes to boost popularity of psychiatry


Using the Friends and Family Test to improve patient experience

This guidance sets out the requirements of the NHS Friends and Family Test (FFT). These revisions to the FFT guidance are effective from 1 April 2020 | NHS England

The NHS FFT is designed to be a quick and simple mechanism for patients and other people who use NHS services to give feedback, which can then be used to identify what is working well and to improve the quality of any aspect of patient experience. feedback-3239454_1920

This guidance is intended to support all provider organisations that are required through their NHS Standard Contracts (including independent sector providers, primary medical and primary dentistry contracts) to deliver the FFT.  It is hoped commissioners will find it useful too.

The guidance replaces all previous implementation guidance for the patient focused FFT, including the guidance specifically relating to GPs and dentists, and the supplementary guidance and advice published in relation to information governance, sensitive situations and contracting with a commercial supplier of FFT services.

Full resource: NHS England and NHS Improvement guidance: Using the Friends and Family Test to improve patient experience