When tragedy strikes: Reflections on the NHS response to the Manchester Arena bombing and Grenfell Tower fire

NHS Confederation| June 2018| When tragedy strikes: Reflections on the NHS response to the Manchester Arena bombing and Grenfell Tower fire

To support NHS organisations with planning for major incidents, the NHS Confederation has conducted a series of interviews to capture the learning from the health service’s response to the harrowing events of 2017.

NHS confed
Image source: nhs.confed.org

Interviews were held with:

  • Lord Bob Kerslake, chair of The Kerslake Arena Review
  • Dr John Green, clinical director of the Grenfell Tower NHS Mental Health Response
  • Professor Chris Moran, national clinical director for trauma, at NHS England.

The interviews reflect on key aspects of the responses by emergency, mental health, acute and community services, drawing out key issues for executive and non-executive healthcare leaders to consider.

The overarching message is simple: planning and rehearsal, multi-agency collaboration, and effective mental health support for both patients and staff are vital to providing the best possible care when tragedy strikes (Source: NHS Confederation).

The reflections are available from NHS Confederation 

System under strain

NHS Confederation | June 2018| System under strain: Why demand pressures are more than a winter phenomenon

system under strain
Image source: nhsconfed.org

System under strain is a new report from NHS Confederation. It shows that increases in demand are not restricted to particular parts of the service and specific times of the year. It describes ways in which increasing demand in one part of the system can affect the performance of other NHS services elsewhere. It outlines how some NHS and social care providers have adapted their services to enable patients and service users to access care more efficiently.


Finally, it argues in support of a shift away from viewing performance solely as an organisational issue. It calls for regulators to support NHS and social care providers and commissioners in thinking more holistically about how the benefits of local provider and commissioner relationships can be maximised to meet soaring demand (NHS Confederation).

What comes into force in April 2018?

NHS Confederation  | April 2018  | What comes into force in April 2018?

NHS Confederation has produced a resource which provides an overview of changes during April. It summarises key changes around

  • Charges
  • Data collection
  • Data security
  • Devolution
  • Innovation
  • Public health
  • Regulation
  • Transformation
  • Workforce

It also signposts where further information and guidance can be found.  Full details at NHS Confederation


‘Data revolution’ crucial to transformation

A ‘data revolution’ across health and care services in England is vital if local areas are to transform the way care is delivered | NHS Confederation

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The NHS Confederation has launched a new series of guides to help board members to better understand data across the healthcare system and its role in transforming care.

Produced in association with healthcare intelligence provider CHKS, the guides for non-executive directors (NEDs) aim to kick start a ‘data revolution’ by looking at how data can be used to drive improvement, provide effective oversight and support the transformation of care. The first guide is aimed at NEDs in acute care, and examines activity in both primary and secondary care settings and considers the role of data sharing in bringing about efficiency savings.

Full document: The non-executive director’s guide to NHS data. Part one: Hospital activity, data sets and performance


New care models: harnessing technology

New care models: harnessing technology | NHS Confederation


This report explores how five vanguards are implementing innovative digital technology solutions. It suggests that the starting point for the introduction of any new technology should always be from the perspective of the end user and that end-users should always be involved in the co-production of technological solutions.

Full report: New care models: harnessing technology

Additional link: NHS Confederation press release

Jeremy Hunt outlines new government’s NHS priorities at #Confed17

After being introduced by Niall Dickson as ‘something of a survivor,’ Jeremy Hunt took to the stage on day two of Confed17 to give his thanks and praise to the NHS, its staff and its leaders, and to set out some of the new government’s priorities for the NHS | NHS Confederation

Thanking NHS leaders for ‘stepping up to the plate’ in what he described as one of the most difficult jobs in the world, Mr Hunt went on to thank NHS staff and stated that the support and welfare of staff is a central government priority. Other immediate priorities he highlighted are:

  • The status of EU nationals in health and care system.
  • Staff retention levels
  • Mental health support
  • Workforce shortages and gaps

Looking ahead for the next 12 months, the government’s priorities include:

  • Continuing progress to turn around performance
  • Achieving financial balance
  • Continued focus on transforming mental health
  • Continued focus on safety improvements

Read the full overview here

New models of care in practice

The NHS Confederation has published briefings on new models of care and how they are working in practice: