NHS England | January 2019 | Improving Mentorship at North Staffordshire Combined Healthcare NHS Trust
Staff at North Staffordshire Combined Healthcare NHS Trust improved mentorship for mentors and practice educators by devising a new programme to include feedback for staff who mentor. This has now been published as a case study available in full from NHS England’s Atlas of Shared Learning.
The Practice, Education and Preceptorship lead nurse identified through existing Mentors and Practice Educators that they received little feedback or support for the mentorship they provided.
Students on Nursing and Midwifery Council (NMC) approved pre-registration nursing education programmes must be supported and assessed by mentors. Mentors are responsible and accountable for:
Organising and co-ordinating student learning activities in practice;
Supervising students in learning situations and providing them with constructive feedback on their achievements;
Setting and monitoring achievement of realistic learning objectives;
Assessing total performance – including skills, attitudes and behaviours;
Liaising with others (e.g. mentors, sign-off mentors, practice facilitators, practice teachers, personal tutors, programme leaders) to provide feedback, identify any concerns about performance and agree action as appropriate;
Providing evidence for, or acting as, sign-off mentors – making decisions about achievement of proficiency at the end of a programme.
The nurse lead in the Practice Education Team collated feedback from mentors and practice educators. A programme of work was developed and agreed, this included a new programme of education and training for staff, additional resources for support and supportive forums, events and networks to ensure mentors feel valued.
The programme aimed to:
Increase support available to the mentors;
Increase visibility in clinical areas of leads;
Be the central point of contact for mentors & students;
Address unwarranted variation in practice;
Develop strengths and celebrate them;
Increase the number of AHP students the Trust was mentoring.
The impact of the programme- included enhanced patient care and experience, it increaserience, more confident students, nurses & Allied Health Partners (AHPs) and increased staff satisfaction and morale.
Due to the success of the programme, the team are now planning how to implement the new NMC Education Standards as well as reaching out to more local universities to increase capacity and support (Source: NHS England)
NHS England | January 2019| Transforming elective care services dermatology
NHS England have created Transforming elective care services dermatology to support the improvement of local health and care systems for dermatology elective care services.
Image source: england.nhs.uk
Transforming elective care services dermatology is a handbook that describes what local health and care systems can do to transform dermatology elective care services at pace, why this is necessary and how the impact of this transformation can be measured. Practical guidance for implementing and adopting a range of interventions locally is included to help ensure patients see the right person, in the right place, first time (Source: NHS England).
NHS England | January 2019 | Transforming elective care services opthalmology
NHS England have created a handbook to support the improvement of local health and care systems for ophthalmology elective care services. Transforming elective care services ophthalmology describes what local health and care systems can do to transform ophthalmology elective care services at pace, why this is necessary and how the impact of this transformation can be measured. Practical guidance for implementing and adopting a range of interventions locally is included to help ensure patients see the right person, in the right place, first time (Source: NHS England)
The handbook includes:
Opportunities for improvement rethinking referrals
Opportunities for improvement transforming outpatients
Common factors in transforming ophthalmology elective care
Friends and Family Test (FFT) gives patients the opportunity to submit feedback to providers of NHS funded care or treatment, using a simple question which asks how likely, on a scale ranging from extremely unlikely to extremely likely, they are to recommend the service to their friends and family if they needed similar care or treatment. Data on all these services is published on a monthly basis.
The FFT Collection overview gives users a summary of patient FFT results across all care settings, including total organisations submitting, total responses, overall response rates where applicable and the percentage of respondents who would or would not recommend their service to friends or family (Source: NHS England).
NHS England | January 2019 | NHS Operational Planning and Contracting Guidance 2019/20
This is the full guidance, building on the first part published in December 2018. It accompanies five-year indicative CCG allocations and sets out the trust financial regime for 2019/20, alongside the service deliverables including those arising from year one of the Long Term Plan. CCGs and trusts should take action from April 2019 to begin implementing the measures set out in the LTP (Source: NHS England).
NHS England | January 2019 |Skill and dedication of NHS staff praised as health service productivity outstrips the rest of the economy
The NHS’ productivity outperformed the rest of the economy according to figures; productivity in the UK increased by 0.8% in 2016/17, this compares to productivity in the NHS growing by 3% in the financial year ending 2017.
NHS England chief executive Simon Stevens said: “These figures are a testimony to the dedication and skill of NHS staff whose efforts, along with new, more efficient ways of working, has led once again to the NHS outperforming the rest of the economy.
“They provide reassurance that NHS funding is and will continue to be used to maximum effect. Although the NHS is already demonstrably one of the most efficient health services in the world, our new NHS Long Term Plan will continue to bear down on waste and ensure that every penny is well spent.”