This CQC report offers practical examples of how leading emergency departments are meeting the challenges of managing capacity and demand, and managing risks to patient safety .
This report from the Care Quality Commission details the good practice identified following the Commission’s work with consultants, clinical leads, senior nursing staff and managers from leading emergency departments in 17 NHS acute trusts.
This resource identifies:
- strategies staff use to meet the challenge of increased demand and manage risks to patient safety
- positive actions to address potential safety risks and to manage increased demand better
- how working with others can manage patient flow and ensure patients get the care they need
- that rising demand pressures in emergency departments are an issue for the whole hospital and local health economy.