Latest survey from Care Quality Commission (CQC) looks at the experiences of people receiving community mental health services
A survey of over 12,000 people who received care or treatment for a mental health condition found around two-thirds of respondents reported a positive experience of overall care.
The vast majority of respondents said that they knew how to contact the person in charge of their care if they had concerns. Higher proportion of respondents this year also knew who to contact out of hours if they were experiencing a crisis.
However, concerns remain about the quality of care some people experience when using community mental health services. There has been little notable improvement in survey results in the last year in the majority of areas.
The CQC believe the results suggest scope for further improvements in a number of areas including: crisis care, access and coordination of care, involvement in care, monitoring the effects of medication and receiving additional support.
Further detail via Care Quality Commission
Full analysis: 2017 Community Mental Health Survey Statistical release